Cookies Policy

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not normally identify you by name on their own. However, information collected through cookies may be combined with other information that we hold about you, where permitted by applicable law.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Cookies may be set by Vegasnow Casino, known as first-party cookies, or by another service provider working on our behalf, known as third-party cookies. A cookie may remain on your device for the length of your browsing session or for a longer period. Session cookies are generally deleted when you close your browser. Persistent cookies remain until they expire or you delete them.

Why cookies are used

• To keep the website secure and help detect unusual or unauthorised activity.
• To enable core website features, including account access, navigation and session management.
• To remember choices such as language, region, display and consent preferences.
• To understand how visitors use the website and identify areas that may need improvement.
• To measure the performance of pages, campaigns and promotional communications.
• To support advertising, audience measurement or other marketing activities where permitted and where consent is required.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for the website to operate properly. They may support account sign-in, security controls, fraud prevention, page navigation, session continuity and other essential functions. Because the website may not work correctly without them, they generally cannot be switched off through our cookie preference tools. You may be able to block them through your browser, but doing so may prevent you from using parts of the website.

Functionality cookies

Functionality cookies allow the website to remember information that makes your visit more convenient. For example, they may remember selected settings or help provide features you have requested. If you reject these cookies, some settings may not be retained and certain features may operate in a less personalised way.

Analytics and performance cookies

Analytics cookies help us understand how people interact with the website. They may provide information such as the pages visited, the links used, the time spent on a page, the type of device used and whether an error occurred. We use this information in an aggregated or otherwise appropriate form to monitor performance, improve content and make the website easier to use. These cookies do not necessarily identify you directly.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help us measure the effectiveness of advertising, limit how often an advertisement is shown or present information that is more relevant to your interests. They may also help us understand whether you reached the website through a particular campaign. These cookies may be placed by third-party providers, which may process information under their own privacy policies. We will seek consent where this is required by law.

Security, compliance and responsible gambling technologies

Some cookies and similar technologies may be used to support identity checks, account protection, fraud detection, regulatory compliance and responsible gambling controls. These technologies can help us maintain a safe and reliable service. They may also assist with preventing duplicate accounts, unauthorised access, misuse of promotions or activity that breaches our terms. Information collected for these purposes may be used alongside account and transaction information where legally permitted.

3. Consent and your choices

When you first visit the website, you may see a cookie notice or preference tool. This may allow you to accept all optional cookies, reject optional cookies or choose particular categories. Your available choices may depend on the device, browser, location and legal requirements that apply. Essential cookies may still be used because they are needed to provide the service.

You can change your choices at any time by using the cookie preference tool provided on the website, where available. Changing your preferences will not normally remove cookies that have already been placed on your device. To remove existing cookies, you may need to use your browser or device settings. If you withdraw consent, this will not affect processing that took place before your withdrawal.

Browser and device controls

Most browsers allow you to view, delete or block cookies. Browser settings may also allow you to block third-party cookies or notify you when a cookie is being set. Mobile devices may provide separate controls for advertising identifiers and similar technologies. The steps vary between browsers and devices, so you should check the relevant settings or help information for your system.

Blocking or deleting cookies may affect the availability, security or performance of the website. You may need to repeat certain selections each time you visit, and account-related features may not function as intended. Disabling cookies in one browser or on one device will not necessarily disable them on another browser or device.

• Accept optional cookies when prompted if you want the most personalised website experience.
• Reject or restrict optional cookies if you prefer to limit analytics or marketing technologies.
• Review your browser and device settings to manage cookies stored locally.
• Revisit your cookie preferences if your choices, device or browser changes.
• Contact us through the available website channels if you need help understanding the choices presented.

4. Third-party services and information sharing

We may use third-party providers to support website hosting, security, analytics, customer support, communications, payment-related services, advertising measurement and other business functions. These providers may use cookies or similar technologies on our behalf, or may act as independent organisations with their own privacy practices. Their access to information is limited by the services they provide and the arrangements that apply to their processing.

Third-party cookies may collect information about your browser, device, approximate location, website activity or interaction with content. Depending on the provider and the settings you select, information may be processed in Australia or another country. We take reasonable steps to manage service providers appropriately and to handle personal information in accordance with applicable privacy obligations.

This policy does not control the privacy practices of third-party websites, applications or services that we do not operate. If you follow a link to another service, you should review that organisation's privacy and cookie information before providing personal information or continuing to browse.

Information collected through cookies

• Internet Protocol address or an approximate location derived from it.
• Browser type, operating system, device type and screen information.
• Pages viewed, links selected and general navigation activity.
• Date, time, duration and frequency of visits.
• Referral information showing how you reached the website.
• Cookie identifiers, consent choices and technical event information.
• Information about errors, loading times and other website performance indicators.

We use cookie information only for legitimate business, security, service and compliance purposes, or for other purposes explained at the time of collection. We do not use cookies to avoid or replace age, identity, location, responsible gambling or other checks that may apply to online gambling services.

5. Privacy, updates and contact

Cookies may involve personal information, particularly when they are linked with an account, device or other information that can reasonably identify an individual. Our Privacy Policy explains how Vegasnow Casino collects, uses, discloses, stores and protects personal information, as well as how you may exercise rights available under applicable Australian privacy law. If there is an inconsistency between this policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that matter.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers or legal and regulatory requirements. The updated version will be made available on this page and may include a new revision date. You should review this page periodically so that you remain aware of how cookies are used. Where an update requires renewed consent, we will provide an appropriate notice or preference option.

If you have a question about this Cookies Policy or the way cookies are used, please use the contact or support channel made available through the Vegasnow Casino website. Please do not send sensitive account, payment or identity information through an unsecured channel unless requested through an appropriate support process. We may need to verify your identity before responding to a request about personal information or account activity.

By using the website after this policy has been published or updated, you acknowledge the information set out here. Your consent choices will continue to apply in accordance with the preference settings and legal requirements relevant to your visit.